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FAQ

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Frequently asked questions


Is there a limit on how many tickets I can book online?

We have a capacity of 130 people at the Rollerdisco at any time. You can buy 100 tickets on-line but if you want to buy more then email us at info@bumpclub.co.uk

How far in advance should I arrive?

We recommend arriving about 5-10 minutes before hand. It only takes a few minutes to check-in and get your boots and then you are on your way!

Can I buy tickets on door?

Of course!  As long as there is space and isn't a sell-out online.

Can I bring my own skates and blades?

Sure, bring your own boots.  Skates must have stoppers or jam plugs on them if they are quads. Make sure the wheels are clean and they are safe.

Is there a locker for my stuff?

We can put your bags / jackets with your shoes when you collect your boots. Collect them when you swap your boots back. No charge! We also have lockers to rent if you have lots of bags, at £2 and £5 deposit on the key, refunded when handed back.

Would weather affect my visit?

No, not at all. The rollerdisco is completely covered and won't be affected. We do have to keep the floor dry and safe, so you will have to dry off if you are really wet from the rain.

What is your refund policy?

We don't offer refunds, however if you have an issue with your allocated ticket time, then get in touch at info@bumpclub.co.uk and we can try and rearrange your ticket to another session, subject to availability.

Do you have a bar?

There is a bar at the venue you can buy soft drinks and alcohol.

What age do I need to be?

On family session 3 years old and on weekend evening sessions 12 after 7pm and 15 after 9pm.  Although, an adult must accompany children under the age of 12 on the rink, at manager’s discretion depending on child’s skating ability.  

Can I ask for a special request for a birthday?

Of course, email us at info@bumpclub.co.uk and we will arrange it for you.